Toshiba StratagyVoicemail Setup Directions
** as programmed by Reliant Communications
Dial the voicemail pilot number (usually 300)**
Your mailbox user I.D. is your extension number
Your security code is initially set at 1234 **
You can bypass someone's greeting by pressing ##
To back up one menu -- press 9
To return to the main menu -- press 999
To hang up from voicemail -- press 999#
To set up voicemail for the first time:
Dial the voicemail extension -- 300 **
Enter * plus your personal I.D. (your extension #)
Enter your security code 1234 **
Follow the tutorial
To change your personal greeting:
Lift handset
Dial the voicemail extension number (300) **
Wait for voicemail to begin speaking
Enter * then your extension number followed by the # key
Enter your security code (1234) ** followed by the # key
Press 3 to manage your mailbox
Press 1 to change your greeting
Press 1 to select greeting 1
Press 2 to record greeting 1
"Hello this is John Doe. I am unable to take your call at this time. Please leave
a message at the tone and I will get back to you as soon as I can."
Press 1 to listen to your new greeting OR
Press 2 to re-record your greeting OR
Press 999 to return to the "manage your mailbox menu"
Press 2 to change your user options
Press 3 to change your security code
When prompted, enter your new security code then press the # key
You will be prompted to enter your security code again, then press the # key
Press 6 to record your Name and Extension number
When prompted, record your First and Last name and extension, then press
the # key. After recording you will be given several options, press 9 to save.
To retrieve voicemail messages while at your phone:
Press MSG when flashing
Voicemail will prompt for your security code
Enter you security code plus the # key
Press 1 to listen to your messages
To retrieve messages from another phone in your office:
Dial intercom 300 **
Wait for voicemail to begin speaking
Enter * followed by your extension number
Enter your security code
Press 1 to listen to your messages
To retrieve voicemail messages from off-site:
Call the main number and ask to be transferred to 300
(Operator just hangs up after 300 is dialed)
Wait for voicemail to began speaking
Press the * key
Enter your mailbox number (your extension number) followed by the # key
Enter your security code, followed by the # key
Press 1 to listen to your messages
To transfer an outside caller directly to someone's voicemail:
Press CONF/TRNS key
Enter 300 **
Wait for voicemail to begin speaking
Enter 9#
Enter the co-workers extension number
Hang up